Do you accept returns?
Yes, your satisfaction is our top priority! If you have any problems, questions, or wish to exchange/return an item*, please let us know by calling Customer Service at 1-855-416-4445 or by emailing firstname.lastname@example.org. Please include your Sales Order number, PO Number, or Pack Slip number.
*Due to the specialized nature of made-to-order products, they cannot be returned or exchanged.
How long does it take for my order to ship?
Unless noted otherwise at the time you place your order, our brands ships all items within two business days of receiving an order.
What happens if one of the products I ordered is missing or damaged merchandise?
We apologize for any problems that may have occurred with your order. Please call directly Monday through Friday 8:00 am to 5:00 pm Central Standard Time and we will assist you as quickly as possible.
Do you ship international or outside the United States?
Yes, orders from outside of the 48 continental United States shipments are shipped via USPS.